Shipping Policy

Shipping Policy for Neom Lifestyle

Thank you for shopping with Neom Lifestyle! We are committed to delivering your products in a timely and efficient manner. Please review our shipping policy below to understand how we handle orders and shipments.

1. Processing Time

  • Once your order is placed, our team will process it within 1-2  business days. Please note that business days exclude weekends and public holidays.
  • You will receive an order confirmation email once your order is placed and a shipping confirmation email once your order is dispatched.

2. Shipping Methods and Delivery Times

  • We offer various shipping options depending on the delivery location. Shipping times typically range between 3-7 business days for domestic orders within India.
  • Delivery times may vary based on factors such as location, courier delays, and product availability.

3. Shipping Charges

  • Shipping costs are calculated at checkout based on the weight, size, and destination of the products ordered.
  • For orders over a certain amount, we may offer free shipping (Please refer to our website

4. Delivery Locations

  • We ship to all major cities and towns across India, but certain remote or rural locations may experience longer delivery times.

5. Order Tracking

  • After your order is dispatched, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.
  • You can track your order on the courier's website or by contacting our customer service team.

6. Address Information

  • Please ensure that the shipping address provided during checkout is correct and complete. We are not responsible for delays or lost shipments caused by incorrect or incomplete address information.
  • If there is an issue with your address or you need to make changes to your order after it has been placed, please contact us immediately.

7. Missing or Damaged Items

  • If your order arrives and is damaged or missing items, please contact our customer support team within 48 hours of receiving your shipment. We will work with you to resolve the issue as quickly as possible, either through a replacement, refund, or exchange (based on our Return & Exchange Policy).
  • Please keep the original packaging and take photos of the damaged item for reference when contacting customer support.

8. Delays in Shipping

  • While we make every effort to ensure timely delivery, there may be occasional delays due to circumstances beyond our control, such as weather conditions, courier strikes, public holidays, or other unforeseen events.
  • In case of a significant delay, we will notify you and provide an updated delivery timeframe.

9. Customer Support

If you have any questions or need assistance with your order, our customer service team is here to help.

  • Email: neomlifestyle001@gmail.com
  • Phone: 01214303301

We hope this Shipping Policy helps you understand how we handle shipping and deliveries at Neom Lifestyle. Please feel free to contact us if you have any questions or need further assistance with your orders.